Reach Us Directly
Multiple ways to connect with our sales and technical team
Office Address
Rm 1511, No. 2 Huangcun Rd,
Tianhe District, Guangzhou,
Guangdong, China 510660
Why Contact ZIO Chemical?
Trusted by 500+ food and beverage manufacturers across 60+ countries
Fast Quote Response
Receive a detailed quotation within 24 hours, including pricing, MOQ, packaging options, and delivery schedule.
Free Samples Available
We provide free samples (200g–1kg) for qualified buyers. Sample delivery within 5–7 business days worldwide.
Technical Support
Our food technologists help with formulation guidance, regulatory compliance, and application recommendations.
Stable Global Supply
25+ years of export experience. Reliable supply chain with multiple warehouses and logistics partners.
Get in Touch
Whether you need a quote, a sample, technical documentation, or application advice, our team is ready to assist you at every step.
Sales Department
Email: sale1@gzzio.com
Phone: +86-189-2610-4247
WhatsApp: +86-189-2610-4247
Skype: ziochemical
Office Location
Room 1511, No. 2, Huangcun Road, Tianhe District
Guangzhou, Guangdong, China 510660
Business Hours (CST)
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday & Public Holidays: Closed
Send Us a Message
Fill out the form below and we will get back to you within 24 hours.
Frequently Asked Questions
Quick answers to common questions about contacting and ordering from ZIO
Q. How fast will I receive a quotation?
We typically respond to all inquiries within 24 hours during business days. For urgent requests, please contact us via WhatsApp at +86-189-2610-4247.
Q. Can I request a free sample before placing an order?
Yes. We offer free samples (200g–1kg) for qualified buyers. You only need to cover the shipping cost. Samples are usually delivered within 5–7 business days.
Q. What documents can you provide?
We provide Certificate of Analysis (COA), Safety Data Sheet (SDS), Technical Data Sheet (TDS), and compliance certificates including ISO, Halal, Kosher, and HACCP upon request.
Q. What is your minimum order quantity (MOQ)?
MOQ varies by product. Most food additives start at 1 MT (1,000 kg). For high-value products like vitamins, MOQ may be 100–500 kg. Contact us for specific product MOQ details.
Q. What are your payment terms?
We accept T/T ( Telegraphic Transfer ), L/C at sight for large orders, and Western Union for sample fees. Standard terms are 30% deposit, 70% against copy of B/L.
Q. How long is the delivery time?
Standard delivery time is 7–15 days after receiving deposit for stocked items. For customized orders or large volumes, lead time may be 15–30 days. We will confirm the exact timeline in our quotation.
Q. Do you support private labeling or custom packaging?
Yes. We offer OEM/ODM services including custom packaging (1kg, 5kg, 25kg bags, drums, or totes), private labels, and formulation development. Contact our sales team to discuss your specific requirements.
Q. Which countries do you export to?
We export to over 60 countries across Southeast Asia, the Middle East, Africa, Europe, North America, and South America. We have extensive experience with export documentation and customs clearance.
Still Have Questions?
Our sales team is standing by. Reach out now and get the answers you need.
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